The Consumer-to-Consumer Expertise program identifies consumers who are willing to share knowledge and matches them with CROs in need of their assistance.

Social and Rehabilitation Services Division of Health Care Policy, Mental Health (SRS) and the Self-Help Network (SHN) recognize the importance of this support and will pay a consultation fee and expenses for approved technical assistance provided by consumer to consumers.

The purpose of Consumer-to-Consumer Shared Expertise is to increase capacity among:

• Those providing technical assistance by recognizing and exercising their skills and knowledge in new environments
• Those receiving assistance by providing needed support and technical know-how designed to address identified needs
• The statewide network of CROs by building an expanded base of consumer driven technical assistance

Use a Consumer Expert to Help Your CRO
You can receive Consumer-to-Consumer Expertise if you are a new or developing CRO in Kansas. Each visit by a consumer expert has a specific purpose and must be approved for payment in advance by the SHN.

• Just let a Self-Help Network facilitator know about an aspect of your CRO that needs improvement or…
• The SHN facilitator can help you identify areas where assistance is needed. Some of these areas may be identified by the annual Organizational Health Assessment conducted by the SHN.
• The SHN facilitator will arrange for a consumer expert or you can recommend a consumer expert of your choice.

Provide Consumer Expertise to Other CROs
If you have an expertise area and are willing and able to travel to other CROs…

• Talk to a SHN facilitator about your interest in helping or
• Submit a Consumer-to-Consumer Shared Expertise Form to the SHN

Related Forms
Do you want to share your knowledge and experience with other CROs?  Use this form to tell the Self-Help Network about areas of expertise you can share with others in the CRO Network. (Also available in pdf format.)

Use this form to be reimbursed for travel and consulting fees related to your work as a consumer expert.  To be reimbursed, you must have your work pre-approved by the Self-Help Network. (Also available in pdf format.)